Hi, I'm Pei Pei
UX designer dedicated to crafting user-centric solutions through thorough research. Passionate about solving complex challenges and enhancing user experiences.
> Cable is a modern CRM replacing Phalanx, designed for efficient and seamless customer interactions. With a sleek interface and daily user-tested improvements, it helps agents save time and deliver exceptional service effortlessly.
Travelpass Cable
The ultimate CRM platform for Travel Agents
#UsabilityTestings #Prototyping #DesignSystems #HighFidelityDesign
Increased trip creation by 20 % by introducing a trip management tool.
> Directed design strategy for a user-friendly trip planning tool, using user data to identify needs, designing itinerary features, and conducting A/B testing for continuous improvement.
Travelpass Trip App
#Appredesigns #Prototyping #DesignSystems #HighFidelityDesign #Usertestings/interviews
Revitalizing the My Account Page
> How can we boost engagement on the 'My Account' page and encourage users to complete the hotel preference quiz?
Travelpass Desktop and Mobile
#Prototyping #DesignSystems #HighFidelityDesign #Ilustration
Elevating User Experience in the Theme Park
> How can we make it effortless for users to navigate and rely on our app to explore the park?
Polynesian Cultural Center App
#Prototyping #DesignSystems #HighFidelityDesign #Ilustration
Optimizing Real Estate Agents' Digital Tools
> How can we provide intuitive web and app solutions for better UI, client tracking, and data collection?
PLACE.com
#Prototyping #DesignSystems #html #css#HighFidelityDesign #Usertesting #App #Mobile #Desktop
TravelPass Group Feb 2023 to 2025
PLACE Oct 2021 to Feb 2023
Polynesian Culture Center Jan-Mar 2023
More details on LinkedIn 🔗
Freelance Projects 2020-2023
