Hi, I'm Pei Pei
UX designer dedicated to crafting user-centric solutions through thorough research. Passionate about solving complex challenges and enhancing user experiences.
CRM Usability testing
The ultimate CRM platform for Travel Agent
> Cable is a modern CRM replacing Phalanx, designed for efficient and seamless customer interactions. With a sleek interface and daily user-tested improvements, it helps agents save time and deliver exceptional service effortlessly.
Cable
#UsabilityTestings #Prototyping #DesignSystems #HighFidelityDesign..
Increased trip creation by 20 % by introducing a trip management tool.
> Directed design strategy for a user-friendly trip planning tool, using user data to identify needs, designing itinerary features, and conducting A/B testing for continuous improvement.
Trip Creation
#Appredesigns #Prototyping #DesignSystems #HighFidelityDesign #Usertestings/interviews
Revitalizing the My Account Page
> How can we boost engagement on the 'My Account' page and encourage users to complete the hotel preference quiz?
Travelpass Desktop and Mobile
#Prototyping #DesignSystems #HighFidelityDesign #Illustration
Elevating User Experience in the Theme Park
> How can we make it effortless for users to navigate and rely on our app to explore the park?
Polynesian Cultural Center
Optimizing Real Estate Agents' Digital Tools
> How can we provide intuitive web and app solutions for better UI, client tracking, and data collection?
Place.com
TravelPass Group Feb 2023 to 2025
PLACE Oct 2021 to Feb 2023
Polynesian Culture Center Jan-Mar 2023
More details on LinkedIn 🔗
Freelance Projects 2020-2023
